1-800-284-9474

Choose any day you want to travel!
45-day advance res. req.

CALL TODAY...

and be on your way!

[The Company]  [Letters]

September 29, 1997

Customer Service Department

Travel Express International

The Carter Center

Suite 237

5430 Jimmy Carter Blvd.

Norcross, GA 30093

Dear Customer Service Department:

I purchased a vacation package in May of 1996 and due to circumstances beyond my control was unable to go on the trip. I had many conversations back and forth with your department, and although I missed the deadline for a refund you were willing to help me. I want to thank Charlotte and all of the others in your department I may have spoken to over the past few months.

I am in a customer service role in my own job and so I can appreciate what you did for me maybe even more than other customers. Thank you for listening to me and accommodating my requests. I will remember your company when I need to make travel plans in the future.

 

Sincerely,

Holly Moore

 

HOME CALL US NOW! 1-800-284-9474